Cancellation Policy
1. Order Cancellation:
Customers may cancel their order within 24 hours of placing it by contacting our customer service team at +91 9917800071 or info@baesthetico.com. Orders canceled within this timeframe will receive a full refund.
2. Modification of Orders:
We understand that circumstances may change. If you need to modify your order (e.g., change product variants), please contact us within 24 hours of placing the order and we will make every effort to accommodate your request.
3. Return Policy:
We strive to ensure your satisfaction with our beauty products. If, for any reason, you are not completely satisfied with your purchase, you may return the product within 3 Business days from the date of delivery.
To initiate a return, please contact our customer service team for guidance on the return process.
4. Eligibility for Returns:
To be eligible for a return, the product must be unused, in its original packaging and in the same condition as received.
Some products may be non-returnable due to hygiene and safety reasons. Please check the product description for details.
5. Refund Process:
Refunds will be processed within 7 business days after we receive and inspect the returned product. The refund will be issued to the original payment method.
6. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part. In such cases, we will provide a prepaid shipping label.
7. Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or offer a refund, including any associated shipping costs.
8. Contact Information:
For cancellations, modifications, returns or any inquiries, please contact our customer service team at +919917800071 or info@baesthetico.com.
Note:
By placing an order with B-Aesthetico , you agree to adhere to and comply with the terms of our cancellation and return policy.
We appreciate your trust in B-Aesthetico beauty products. Our goal is to provide exceptional service and ensure your satisfaction with our products.
